Help Centre
- How do I watch an episode?
- Open any episode page and press play. Episodes marked “Free preview” play without an account; the rest need active access.
- I forgot my password.
- Use the “Forgot password?” link on the sign-in page and we will email you a reset link.
- Can I watch on more than one device?
- Your place syncs across devices, so you can start on a laptop and finish on a phone. Two active streams are allowed at a time.
- How do I get access?
- Open the pricing page and pick a plan. Annual is one payment for twelve months and never renews. Monthly renews each month unless you untick renewal before you pay, in which case it is a single month. Access starts as soon as your payment clears and unlocks every episode on every device you use.
- Can I download episodes?
- Not yet. Offline downloads are planned but not available today.
- Something is broken.
- Email support@otiumed.com with what you were doing and we will look into it.
Still stuck? Email support@otiumed.com or read the terms.